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Every enterprise, today, regardless of its size or location, faces
unprecedented competition, escalating customer expectations and
a continuously evolving business environment. For business to grow,
it is critical to ensure that the enterprise has put in place, systems
and applications that deliver unique value to the customer.
Success is critically dependant on the effectiveness
of the organization's IT ecosystem - the virtual enterprise- with
customer at the core. Only enterprises that deliver the highest
level of customer satisfaction will survive and only those that
are consistently customer-focused will thrive.
FirsteService offerings are designed to help
enterprises thrive, by aligning their people, processes, applications
and technology into an integrated system, with the Customer as the
central focus.
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Service
Management |
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Sage CRM is the latest edition in the Sage
bouquet of CRM products.
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ProCare
is a powerful web based integrated product service and spare
management system. |
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Business
Intelligence |
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Knowledge
Management |
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Sage
Accpac ERP is a global leader in the ERP market place. With
thousand of customers worldwide Sage Accpac is a well established
product. |
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Knowledge
Sync is market leader in the business activity monitoring. |
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KB1
is a knowledge and article management software. Being web
based it allow users from all over the world to access the
central knowledge repository. |
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